Terms of service

1. The agreement

By creating an Uplooped account or using an Uplooped-powered feedback portal, you agree to these terms. If you use Uplooped on behalf of a company, you confirm you're authorized to bind that company.

2. The service

Uplooped provides hosted feedback boards, public roadmaps, and changelogs. We may improve or change features over time; we won't materially reduce the core functionality of a paid plan during a paid period.

3. Your account

Keep your credentials secure; you're responsible for activity under your account. You must provide accurate information and be at least 16 years old.

4. Your content

You (and your users) own the content posted to your boards. You grant us the license needed to host, display, and transmit it. That's it. You're responsible for the content on your portal and for moderating it; the built-in moderation queue is there to help.

5. Acceptable use

No unlawful content, spam, malware, harassment, vote manipulation, or attempts to disrupt the service or access other tenants' data. We may suspend accounts that put the platform or other customers at risk, and will tell you why.

6. Plans & billing

The free plan is free forever, with the "Powered by Uplooped" badge. Paid plans are billed monthly or annually in advance and renew automatically until cancelled. You can cancel anytime; access continues until the end of the paid period. Prices are flat: we never charge per tracked user or per voter.

7. Data & privacy

Our privacy policy explains what we collect and why. All data is hosted in the EU. On termination you can export your data; we delete it within 30 days.

8. Availability & support

We aim for high availability but the service is provided "as is" without uptime guarantees on self-serve plans. We do maintenance responsibly and announce disruptive changes in advance.

9. Liability

To the extent permitted by law, our total liability is limited to the amount you paid us in the 12 months before the claim. We're not liable for indirect damages, lost profits, or lost data beyond our backup obligations.

10. Changes & termination

We may update these terms; material changes are announced by email at least 14 days in advance. You may close your account at any time from the dashboard. Norwegian law governs these terms.

Contact

Questions about these terms: legal@uplooped.com